Technology Department Remote Support for Extended Closure
Faculty/Staff/Students
- Create a ticket using https://support.ortn.edu or if you don’t have a working device (or cannot login), call 865-425-9039 and follow prompts
- Technician will schedule a support time for call back
- Technician will fix the device starting with voice commands
- If needed, technician will start a Zoom session to gain remote access
- If all remote support fails, […]